Global Logistics

Processing & Handling

Every item in our collection is inspected and dispatched directly from our dedicated logistics hub at Luton Base, United Kingdom. Orders placed before 2:00 PM GMT are processed and dispatched within 24 hours with full digital end-to-end tracking.

Domestic (UK) Delivery

We partner with **Royal Mail** and **DPD** for secure, insured domestic fulfillment across Great Britain and Northern Ireland:

• Royal Mail Tracked 48™: 2-3 Business Days (Standard tracked delivery, included on all retail orders)
• Royal Mail Tracked 24™ / Express: 1 Business Day priority dispatch (£4.99)
• Salon & B2B Trade Freight: 24-48h palletised / insured courier via DPD

International Shipping

We ship to over 50 countries globally. International shipping rates and times are calculated at checkout based on your laboratory's location.

• **European Union:** 3-5 Business Days (DDP - Duties Delivered Paid)
• **United States & Canada:** 5-7 Business Days
• **Middle East & UAE:** 4-6 Business Days

Tracking Your Intelligence

Once your order is dispatched, you will receive a tracking code via email and SMS. You can monitor your shipment via our Tracking Portal.